Via Ya' Travel Co.: Terms of Service
Last updated October 2026.
Planning services
Via Ya' Luxury Travel & Experiences provides travel planning and booking assistance. Planning fees are quoted and agreed before research begins and are separate from the cost of travel itself. Fees compensate professional time and are non-refundable once research has started.
Proposals and approvals
Approving a proposal in the client portal confirms your chosen direction; it does not book travel, charge your card, or guarantee pricing. Prices and availability are confirmed with suppliers at the time of booking, and material changes will be re-presented for your approval.
Supplier terms
Travel services are provided by independent suppliers (airlines, hotels, cruise lines, tour operators). Their own terms, cancellation policies, and conditions of carriage apply to your booking. Via Ya' is not liable for supplier acts, omissions, delays, or schedule changes, but will advocate for you when issues arise.
Payments
Deposits, installments, and final payments follow the schedule posted in your client portal. Payment deadlines are set by suppliers; missed deadlines can result in cancellation or price changes. Flex Pay installment arrangements, where offered, follow the terms agreed in your authorization form.
Travel documents and insurance
You are responsible for valid passports, visas, and entry requirements. We strongly recommend travel insurance and can provide options; declining coverage is your choice and your risk.
Website use
Content on this site is for general information and may change without notice. Do not submit passport numbers or full payment card details through website forms.
Questions? Email hello@viayatravel.com.